Frequently Asked Questions (FAQs)

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LAUNDRY

Laundry Additives

Can I use ARM & HAMMER™ Super Washing Soda in an HE washing machine?

ARM & HAMMER™ Super Washing Soda is 100% sodium carbonate, so there should be no issues with adding it to an HE machine. However, it is suggested to start with 1/4 to 1/3 of the recommended dose because the HE machines use much less water. For instructions on how to use ARM & HAMMER™ Super Washing Soda please visit Usage Tips .

In what sizes is ARM & HAMMER™ Super Washing Soda available?

We offer ARM & HAMMER™ Super Washing Soda in a 3kg carton. If you are having trouble locating this product, you may want to ask your local store manager to order it for you. Or you can use the product locator tool to find a local store that carries ARM & HAMMER™ Super Washing Soda.

Is ARM & HAMMER™ Super Washing Soda’s package recyclable?

ARM & HAMMER™ Super Washing Soda’s carton is made from 100% recycled paperboard which is considered recyclable. Check with your local recycling center for specific directions in your area.

Is ARM & HAMMER™ Super Washing Soda safe for septic systems?

ARM & HAMMER™ Super Washing Soda is all natural. It will work well with and is safe for any septic system.

What are the ingredients in ARM & HAMMER™ Super Washing Soda?

ARM & HAMMER™ Super Washing Soda is made of sodium carbonate and water and it is used as a laundry booster and general household cleaner.

What is hard water? How does it affect my laundry?

Hard water is water that contains dissolved minerals such as calcium, manganese and magnesium. Clothes washed in hard water tend to look dull, grayed or yellowed. Repeated washing of clothes in hard water causes them to stiffen, fibers may deteriorate.

Laundry Paks

Why is my pak not dissolving?

To avoid pak not dissolving, consumers should place pak in the bottom of the drum before putting clothes in the appliance. The consumer should ensure that they follow product instructions as directed.

Why is the closure on this product different?

Our product contains a special child resistant closure system (CRC), a barrier to entry for children. Child Resistant Closure (CRC) ensures package can be opened by adults but not by children. It is part of our commitment to safety for families.

Liquid Laundry Detergent

Are ARM & HAMMER™ Liquid Detergents biodegradable? Are they safe for septic systems?

The cleaning agents in the ARM & HAMMER™ Liquid Detergents are biodegradable and safe for septic systems.

Are ARM & HAMMER™ Liquid Detergents compatible with High Efficiency (HE) washing machines?

All ARM & HAMMER™ Liquid Detergents are designed to work in both regular and high- efficiency (HE) machines.

Can ARM & HAMMER™ Liquid Detergent be used for pre-treating?

ARM & HAMMER™ Liquid Laundry Detergents can be used for pre-treating. However, as with all detergents, test on an inside seam of the garment for colorfastness before using. For instructions on how to use ARM & HAMMER™ Liquid Laundry Detergents please visit Usage Tips.

Can HE Detergent be used for pre-treating?

ARM & HAMMER™ Liquid Detergent HE can be used for pre-treating. However, as with all detergents, test on an inside seam of the garment for colorfastness before using. For instructions on how to use ARM & HAMMER™ Liquid Laundry Detergents please visit Usage Tips.

Can I use other laundry additives (i.e liquid fabric softener, ARM & HAMMER™ Super Washing Soda, Baking Soda, OxiClean™ laundry boosters, or pre-treaters) with ARM & HAMMER™ Liquid Detergents?

Yes, our liquid detergent products can be used in conjunction with any commercially available laundry additives.

Can the blue detergent cause a garment to spot or turn blue?

The blue colorant is specially formulated for liquid laundry detergents. The colorant is water-soluble and it dissipates almost immediately into the wash water.

Do ARM & HAMMER™ Liquid Detergents contain enzymes?

ARM & HAMMER™ Plus OxiClean™ detergents contains enzymes. All other ARM & HAMMER™ liquid Detergents do not.

In what formulations and sizes are ARM & HAMMER™ Liquid Laundry Detergents available?

ARM & HAMMER™ Liquid Laundry Detergents are available in several varieties, including: Regular, Plus OxiClean™, Plus OxiClean™ Odour Blasters, Essentials, Free of Perfumes and Dyes, and Sensitive Skin plus Skin-Friendly Scent. The available sizes range from 1.81L over 6.21L. And a variety of fragrances is available. If you are having trouble locating a specific item, try the ARM & HAMMER™ Product locator tool or you may want to ask your local store manager to order it for you.

Is ARM & HAMMER™ Liquid Detergent, Perfume & Dye Free dermatologist tested for sensitive skin?

Yes, the Perfume & Dye Free formulation is dermatologist tested for sensitive skin. This product is free of fragrance and dyes, which may irritate sensitive skin.

What are enzymes and how do they work?

Enzymes are complex proteins used in laundry detergents to catalyze (speed up) reactions that break up stains so that they can be washed away more easily. They are not living, although they are produced by living organisms.

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